Business letter writing workshop
Professional Development
Overview
To provide participants with the skills required to produce clear, consistent and effective written communication that saves time and gets results. They will learn the correct tone, layout and wording required for business writing.
Online Classroom
This course will be delivered through Online Classroom Live.
Please read our Online Classroom for Professional Development FAQ
Suitable For
This course is designed for all staff to provide a general overview and awareness of the topic.
2 CPD hours
2 hours
Jersey
All times on this page are in the Europe/London timezone.
Learning Outcomes
Having attend this course, delegates will:
- Be able to identify the barriers to effective business writing
- Know how to plan and structure writing for successful communication
- Be able to identify common email do's and don’ts
Course Content
- Introduction
- What makes a bad / good letter
- Common mistakes
- Planning
- Objective
- Audience
- Content
- Style & Tone
- Format
- Structuring your writing – paragraphs and signposting
- Personalising your letters – opening and closing sentences
- Cutting out unnecessary words
- Making your writing clearer – overworked phrases
- Proactive language
- Grammar
- Principles of English grammar
- Punctuation
- Overworked phrases
- Reviewing
- Checking your work