Professional Development
This course helps delegates to understand how their own behaviour influences others and how different personality types need tailored responses. It will also enable them to demonstrate effective communication skills to get the best out of themselves, the team and the client.
This course is designed for managers looking for the opportunity for guided reflection and improvement.
This course has already run and a new date has not yet been scheduled. Please contact us to register your interest.
Having attended this course, delegates will: