The gift of feedback

Professional Development

Overview

Delegates will look at why feedback is important including choosing when to give feedback. They will learn tools and techniques for giving effective feedback and learn how to construct an action plan so improvements in skills or behaviours can be tracked and substantiated.

2 CPD hours
2 hours
Jersey

This course has already run and a new date has not yet been scheduled. Please contact us to register your interest.

Learning Outcomes

Having attended this course, delegates will:

  • Appreciate the importance of feedback but also how to avoid the pitfalls of mistimed or inappropriate feedback
  • Be able to provide effective feedback that is received in a positive and constructive way
  • Be able to create action plans for improvement and implement reviews to evidence targeted skill or behavioural changes

SESSION CONTENT

  • What is feedback and why is it important?
  • Barriers to providing feedback
  • Identifying when and when not to give feedback
  • Planning how to deliver feedback
  • Dealing with difficult feedback