Professional Development
Complaints can be made through formal and informal routes and if left unacknowledged can cause serious issues for businesses. This course will give delegates an understanding of the importance of dealing with complaints effectively, including the opportunity to discuss example business scenarios.
This course is designed for all staff to provide a general overview and awareness of the topic.
This course has already run and a new date has not yet been scheduled. Please contact us to register your interest.
Having attended this course, delegates will: